about us
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A: You can fund both personal wallets and vendor wallets linked to trading or investment platforms.
A: Yes. We adhere to full KYC (Know Your Customer) and AML (Anti-Money Laundering) protocols to ensure safe and lawful use.
A: Yes. Limits vary based on region and method. You will see your applicable limits during the transaction.
A: TapTapUp is available in many countries and expanding. You will be informed during registration if service is unavailable in your location.
The review and verification process usually takes a few business days, depending on the completeness of your documents.
You may be asked to provide personal ID (for KYC) or business registration documents (for KYB). Specific requirements will be detailed in your email instructions.
Yes, if your application is not accepted, you can correct the issues and re-apply.
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Go to the Contact Us page on TapTapUp. Enter your Name, Email, and select “Create a Vendor Wallet” as your request type.
Once you submit the request, you’ll receive an email with a link to fill out a Vendor Wallet application form.
After you submit the application form, our team will review your request. If your application is accepted, you’ll receive an email with instructions to complete KYC (Know Your Customer) or KYB (Know Your Business) verification.
Follow the instructions in the email to perform your KYC/KYB verification. You’ll need to submit the required documents for verification.
After you submit your KYC/KYB documents, you will receive an email update from TapTapUp confirming whether your verification has been approved or rejected.
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Go to the Contact Us page on TapTapUp. Enter your Name, Email, and select “Create a Vendor Wallet” as your request type.
Once you submit the request, you’ll receive an email with a link to fill out a Vendor Wallet application form.
After you submit the application form, our team will review your request. If your application is accepted, you’ll receive an email with instructions to complete KYC (Know Your Customer) or KYB (Know Your Business) verification.
Follow the instructions in the email to perform your KYC/KYB verification. You’ll need to submit the required documents for verification.
After you submit your KYC/KYB documents, you will receive an email update from TapTapUp confirming whether your verification has been approved or rejected.
Once your KYC/KYB verification is approved, your Vendor Wallet will be activated, and you’ll be able to start using it immediately.
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The review and verification process usually takes a few business days, depending on the completeness of your documents.
You may be asked to provide personal ID (for KYC) or business registration documents (for KYB). Specific requirements will be detailed in your email instructions.
Yes, if your application is not accepted, you can correct the issues and re-apply.